Common coverage options

• Released Value Protection: A basic, no‑additional‑cost option that offers a fixed, weight-based compensation per item; best for low-risk, low-value items.

• Full Value Protection: A higher level of protection intended to repair, replace, or compensate the current replacement value of items, often with deductible choices.

• Third‑party or separate liability policies: Optional insurance you can purchase to supplement mover-offered protection where available.

• Home or renter’s policy endorsements: Some customers add short-term endorsements for moves; check policy terms and exclusions in advance.

How coverage works day-to-day

• Before the move: Select your protection option, list high‑value items, and review any special handling notes. Photograph fragile or valuable goods and keep receipts if available.

• On move day: Ensure items are properly packed and labeled; point out pre‑existing conditions and specialty pieces to the crew.

• After delivery: Note any concerns on the paperwork, document with photos, and submit claims promptly per instructions and timelines.

What’s typically not covered

• Items packed by the customer without proper materials or adequate protection may have limited eligibility if damage results from poor packing.

• Perishables, hazardous materials, or restricted items are usually excluded.

• Normal wear, cosmetic scuffs, or pre‑existing damage may be excluded, subject to inspection notes.

Tips to choose the right level

• Match protection to item value: Consider Full Value Protection for high‑value electronics, artwork, or heirlooms.

• Verify deductibles and limits: Understand how compensation is calculated and what proof is required.

• Document everything: Photos, serial numbers, and a simple inventory make claims faster and clearer.